Netirio is a Managed IT Services Provider for Denver, CO and the surrounding areas. Primarily we work with small and medium-sized businesses with employee counts from as little as 5 employees to companies of 250 plus. Everyday, companies look to our expertise to make sure that they are placing their best foot forward when it comes to safe and secure Information Technology usage.
The main problem that our Managed IT offering solves is the need for an IT Department at a fraction of the cost of hiring and building out one. This allows companies to move forward with their business goals and focus on growth while we take care of their technology needs.
Managed IT Service providers (MSPs) are defined by gartner as “A managed service provider (MSP) delivers services, such as network, application, infrastructure and security, via ongoing and regular support and active administration on customers’ premises, in their MSP’s data center (hosting), or in a third-party data center.
MSPs may deliver their own native services in conjunction with other providers’ services (for example, a security MSP providing sys admin on top of a third-party cloud IaaS). Pure-play MSPs focus on one vendor or technology, usually their own core offerings. Many MSPs include services from other types of providers.
The term MSP traditionally was applied to infrastructure or device-centric types of services but has expanded to include any continuous, regular management, maintenance and support.”
Making a change regarding IT companies is stressful and complex. Netirio makes this transition as smooth as possible by providing an open line of communication with our IT team and account managers from the start of the implementation until your company is completely satisfied.
We lay out everything that we will need in order to transition successfully and then execute on that plan with sign offs from your company’s point of contact along the way.
Managed IT Service are IT companies that provide value by using their expertise to consult and manage the Information Technology for SMBs. By installing cloud-based management software we can centralize the process of maintaining workstations, laptops, servers, network infrastructure, and cloud applications within a single pane of glass for multiple clients at a time.
Using SaaS software and security applications, MSPs help to maintain a high level of cybersecurity posture and focus on educating their customers on new threat vectors and ways to mitigate risks of attack. Additional ways that IT MSPs Provide Value are listed below:
If you are a company between 10-250 employees and you are having problems with your IT management, you fit our optimal client metrics. We help clients in the SMB space with outsourcing their IT Management.
If your employees are spending time worrying about their computers not working or their internet being slow, we have got you covered. We provide flat rate it services at competitive prices and Service Level Agreements that are best-in-class.
Our Managed IT Services offering is comprised of software that allows employees to be more productive, efficient, and safe while using their technology. In addition to the software offering, we also provide patch management and 24/7/365 monitoring for all infrastructure products that we manage.
Combine the software and monitoring with our exceptional helpdesk support staff and you have an offering that is competitive at any size or scope of Managed IT Services requirements.
Service Level Agreements (SLA’s) are the bedrock of any good MSPs service offering. Without great SLA’s your company can be left stranded when you need support the most. We go above and beyond the call of duty when it comes to reaching our SLA targets by providing better than industry standard response times in our agreements.
All service calls are prioritized by level of urgency and then serviced on accordingly. This means that if your company is having a serious outage that is affecting everyone, rest assured we are going to be working on the problem ASAP!
Our IT Services programs provide multiple ways to place a service call.
Our pricing includes a flat-rate fee for easy to manage IT Budgeting. It is a true all inclusive pricing model by which no matter how many tickets, hours of support, or issues your company has in a month, you will be billed the same. We believe this not only encourages us to do the job right the first time, but it allows us to take the time that we need to get the job done right without worrying about costing the customer too much money in the process.
If this is something that your company is looking for, please reach out to us by filling out the form above. We offer contractual agreements so that we lock in your pricing for the duration of the contract.
As a cybersecurity first organization, part of our onboarding process is to give you a security score out of 100 and by the end of the onboarding process that score will be better than 90. If it is not above 90, we will provide the consulting until we get it there.
What it forces us to do is make sure that you are using security industry best practices and keeping your data and employees safe out of harm’s way. In addition to the onboarding security assessment, we provide quarterly vulnerability scans for each endpoint (desktop, laptop, server, etc) on your network.
When we are working with your employees on issues they have, we provide end users the training they will need to remediate common problems as well as go over any relevant articles in our Knowledge Base.
Providing your employees with the tools they need to be more successful at fixing the problem on their own the next time it occurs helps to empower them and increase their downtime when they do have to put in a ticket with us, as they have tried all the steps necessary to rule out simple fixes.
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