Managed IT Services Denver, Co

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Overview

Netirio is a Managed IT Services Provider for Denver, CO and the surrounding areas. Primarily we work with small and medium-sized businesses with employee counts from as little as 5 employees to companies of 250 plus. Everyday, companies look to our expertise to make sure that they are placing their best foot forward when it comes to safe and secure Information Technology usage. 

 

The main problem that our Managed IT offering solves is the need for an IT Department at a fraction of the cost of hiring and building out one. This allows companies to move forward with their business goals and focus on growth while we take care of their technology needs.

What is a Managed IT Services Provider?

Managed IT Service providers (MSPs) are defined by gartner as “A managed service provider (MSP) delivers services, such as network, application, infrastructure and security, via ongoing and regular support and active administration on customers’ premises, in their MSP’s data center (hosting), or in a third-party data center. 

 

MSPs may deliver their own native services in conjunction with other providers’ services (for example, a security MSP providing sys admin on top of a third-party cloud IaaS). Pure-play MSPs focus on one vendor or technology, usually their own core offerings. Many MSPs include services from other types of providers. 

 

The term MSP traditionally was applied to infrastructure or device-centric types of services but has expanded to include any continuous, regular management, maintenance and support.

Why Choose Netirio for Managed services?

Making a change regarding IT companies is stressful and complex. Netirio makes this transition as smooth as possible by providing an open line of communication with our IT team and account managers from the start of the implementation until your company is completely satisfied. 

 

We lay out everything that we will need in order to transition successfully and then execute on that plan with sign offs from your company’s point of contact along the way.

what are managed it services

Managed IT Services are IT companies that provide value by using their expertise to consult and manage the Information Technology for SMBs. By installing cloud-based management software we can centralize the process of maintaining workstations, laptops, servers, network infrastructure, and cloud applications within a single pane of glass for multiple clients at a time. 

 

Using SaaS software and security applications, MSPs help to maintain a high level of cybersecurity posture and focus on educating their customers on new threat vectors and ways to mitigate risks of attack. Additional ways that IT MSPs Provide Value are listed below:

it Managed services for small businesses

If you are a company between 10-250 employees and you are having problems with your IT Managed Services in Denver, you fit our optimal client metrics. We help clients in the SMB space with outsourcing their IT Management. 

 

If your employees are spending time worrying about their computers not working or their internet being slow, we have got you covered. We provide flat rate it services at competitive prices and Service Level Agreements that are best-in-class.

 

benefits of managed it services

Our Managed IT Services offering is comprised of software that allows employees to be more productive, efficient, and safe while using their technology. In addition to the software offering, we also provide patch management and 24/7/365 monitoring for all infrastructure products that we manage. 

 

Combine the software and monitoring with our exceptional helpdesk support staff and you have an offering that is competitive at any size or scope of Managed IT Services requirements.

What is included in managed IT services?

MSP in Denver, Colorado

Service Level Agreements

Service Level Agreements (SLA’s) are the bedrock of any good MSPs service offering. Without great SLA’s your company can be left stranded when you need support the most. We go above and beyond the call of duty when it comes to reaching our SLA targets by providing better than industry standard response times in our agreements. 

 

All service calls are prioritized by level of urgency and then serviced on accordingly. This means that if your company is having a serious outage that is affecting everyone, rest assured we are going to be working on the problem ASAP!

Multiple Ways to Place a Service Request

Our IT Services programs provide multiple ways to place a service call.

  1. The first way is to call our support desk at 303-284-3566, option 1
  2. The second way is to email our support desk at support@netirio.com
  3. The third way is to submit a ticket via our porta at support.netirio.com
  4. The fourth way is to submit a ticket via our Remote Management Platform
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Managed IT Services Denver

Flat Rate Pricing

Our pricing includes a flat-rate fee for easy to manage IT Budgeting. It is a true all inclusive pricing model by which no matter how many tickets, hours of support, or issues your company has in a month, you will be billed the same. We believe this not only encourages us to do the job right the first time, but it allows us to take the time that we need to get the job done right without worrying about costing the customer too much money in the process. 

 

If this is something that your company is looking for, please reach out to us by filling out the form above. We offer contractual agreements so that we lock in your pricing for the duration of the contract.

Security Assessments

As a cybersecurity first organization, part of our onboarding process is to give you a security score out of 100 and by the end of the onboarding process that score will be better than 90. If it is not above 90, we will provide the consulting until we get it there. 

 

What it forces us to do is make sure that you are using security industry best practices and keeping your data and employees safe out of harm’s way. In addition to the onboarding security assessment, we provide quarterly vulnerability scans for each endpoint (desktop, laptop, server, etc) on your network.

IT Managed Services Denver
Managed IT Services Near Me

End User Training

When we are working with your employees on issues they have, we provide end users the training they will need to remediate common problems as well as go over any relevant articles in our Knowledge Base. 

 

Providing your employees with the tools they need to be more successful at fixing the problem on their own the next time it occurs helps to empower them and increase their downtime when they do have to put in a ticket with us, as they have tried all the steps necessary to rule out simple fixes.

Areas We Serve

Don’t see your city listed? Call and ask!

  • Arvada, Colorado
  • Aurora, Colorado
  • Boulder, Colorado
  • Broomfield, Colorado
  • Brighton, Colorado
  • Broomfield, Colorado
  • Castle Rock, Colorado
  • Centennial, Colorado
  • Cherry Creek, Colorado
  • Commerce City, Colorado
  • Denver, Colorado
  • Englewood, Colorado
  • Evergreen, Colorado
  • Lakewood, Colorado
  • Littleton, Colorado
  • Longmont, Colorado
  • Loveland, Colorado
  • Northglenn, Colorado
  • Parker, Colorado
  • Thornton, Colorado
  • Westminster, Colorado
  • Wheat Ridge, Colorado

Verticals We Serve

We help Law Offices meet deadlines for court cases and increase their paralegal’s efficiency by providing high quality managed it services when they need them.

 

“Avery and his team have been working with us for years now, we rely on their team to help us with our emails, laptops, network and things we don’t even know about that go on in the background to keep our practice running smoothly.” 

– Legal Client

Netirio helps to reduce spend and work with budgeting to provide flat-rate, easy to understand billing that is consistent. We see a lot of non-profit clients that are looking for a flat, monthly-rate that fits their budget and helps them maintain their information technology and provides a high level of IT managed services.

“When our old IT company would leave, we would always be scare to see how much the bill was going to be at the end of the month. After we switched to Netirio, we quickly went from being scared to pick up the phone to knowing that if we need IT support they have our backs. Its a great feeling. Nick is also wonderful to work with! Thanks guys!” 

– Nonprofit Client

We work with healthcare companies that need help with understanding their security landscape as well as conforming to regulations like HIPAA. This is on top of our already great flat rate services that we provide monthly.

Construction IT Services are difficult for companies because they often have employees that are on-site at different locations across the state. We provide secure and efficient it services for Construction companies that require a “work from job site” it support structure.

If your company is a small business, we can help manage your IT needs by providing a flat rate, budget-friendly service that keeps your employees working efficiently and productively while you focus on growth and maturity of your company.

We offer National IT Management Services for companies that are headquartered in Denver but have satellite offices across the country. We can provide boots on the ground services to any state in the lower 48 within days.

We help manufacturers stay lean and continue to work efficiently by making sure their technology is maintaining productivity and staying up to date so that compliance is a non-issue.

Our Vendor Partners