Here are five questions to ask your managed IT provider to ensure you are making the best business decision as a small business in Denver, Colorado:
What services do you offer and how do they align with my business needs? Be sure to ask about the specific services the provider offers, such as network setup and maintenance, cloud computing, and cybersecurity, and how they can meet the specific needs of your business.
How do you handle technical support and issue resolution? It’s important to know how the provider handles technical support and issue resolution, including their response time and how they communicate with clients.
What kind of experience and credentials do you have? Look for a provider with a strong track record of working with small businesses and relevant industry experience. Ask about their certifications and any relevant professional associations they belong to.
What are your pricing and contract terms? Be sure to ask about pricing, including any hidden fees or charges, and how the provider structures their contracts. Also ask about the terms of the contract, including the length of the agreement and any provisions for terminating the contract early.
Can you provide references or case studies from other small businesses in Denver? Ask the provider for references or case studies from other small businesses in Denver, so you can get a sense of their experience working with similar organizations. This can help you get a better understanding of the provider’s capabilities and how they have helped other businesses succeed.
Managed IT Services are a core part of our business at Netirio and we are happy to answer any questions you have. The five questions listed above are definitely helpful in gaining a better understanding of Managed IT Services and the level of expertise that you require from your provider.
Look no further than Netirio for answers to all of these questions and more. Give us a call today at 303-284-3566